by crazyinlove53
Visitor

I cant make calls or text abroad

I'm currently in Poland and can't make calls or send texts. Roaming is on in the 'manage my device' section. How can I turn on the ability to make calls and send texts? I obviously can't call the helpline. Thanks.

1 REPLY 1
by
EE Employee

Re: I cant make calls or text abroad

Good Morning @crazyinlove53

 

Thanks for coming to the EE Community for help! Smiley Happy

 

Can you receive calls ok?

 

Under Roaming in Manage my device is there an option for Calling abroad and premium rate?

 

If so this also needs to be set to Allow.

 

Pop back and let me know if this gets you up and running!

 

Thanks - Karen. Smiley Happy

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