by Kb3833
Explorer

I cant make any calls in ibiza

My phone is working . I can receive calls and use my internet.  But I can not make anY calls including 150. 

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: I cant make any calls in ibiza

Hi @Kb3833

 

Welcome to the community, I hope you're having a class time in Ibiza. 🙂

 

It sounds like you need to activate international calling.

 

You should be able to do it through your My EE account.

 

Just log in, tap Menu > Manage Device.

 

Let me know if that works.

 

Chris

3 REPLIES 3
by
EE Community Support Team
Solution

Re: I cant make any calls in ibiza

Hi @Kb3833

 

Welcome to the community, I hope you're having a class time in Ibiza. 🙂

 

It sounds like you need to activate international calling.

 

You should be able to do it through your My EE account.

 

Just log in, tap Menu > Manage Device.

 

Let me know if that works.

 

Chris

by Kb3833
Explorer

Re: I cant make any calls in ibiza

Many thanks 

 

by
EE Community Support Team

Re: I cant make any calls in ibiza

Hi there @Kb3833

 

Is this now working for you?

 

Hope you're having a great time in Ibiza.

 

Leanne.

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