24-07-2017 05:36 PM
I cannot send texts from abroad, despite being on WIFI. Any ideas?!
Solved! See the answer below or view the solution in context.
24-07-2017 05:39 PM
Text message or iMessage?
If it’s a text messages when abroad it will not go via WiFi if you have WiFi calling enabled.
If it’s a iMessage it should send.
24-07-2017 05:49 PM
24-07-2017 06:01 PM
WIFI calling is off just checked and it is text messages not IMessages...so any more ideas!?
24-07-2017 06:35 PM
Hi @MarkHalliday and welcome to the community.
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
Please also can I get you to try and dial a friend or family member using format of 00447*********, did this work?
Also, please let me know If you are using an EE personal or business account as I may be able to assist with our live chat service?
24-07-2017 09:00 PM
Hi Lee don't know what a manual search is you refer to you would have to guide me dialling the A mobile with the foreign prefix works fine and I'm on personal account not business
thanks for your help
25-07-2017 08:40 AM
30-07-2017 06:59 AM