by Rossi676
Explorer

I cannot make outgoing call from my HTC from Germany

 
3 REPLIES 3
by
EE Employee

Re: I cannot make outgoing call from my HTC from Germany

Hi @Rossi676 and welcome to the Community.

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and ring using 0044.

 

If these do not work, please let me know if you are using an EE personal or business account.

 

Many thanks,

 

Lee

 

by Rossi676
Explorer

Re: I cannot make outgoing call from my HTC from Germany

Hi lee, all of my numbers are prefixed 0044 or +44. I'Caam on a Peresonal Account. All my Call barring Settings are disabled except Outgoing Inrenational which is Enabled which I cannot change as it states that there is a Network Error when I try.

regards

by
EE Employee

Re: I cannot make outgoing call from my HTC from Germany

Hi @Rossi676

 

As the suggestions have not worked, I have generated you a unique chat link to our customer service team, who will be happy to look into this for you.

 

This can be found in your Private Messages.

 

The link will be active from now till 9pm (UK TIME).

 

Let me know how you get on.

 

Many thanks,

 

Lee

 

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