by Shayer
New Member

I cannot connect to network in Seychelles

I have followed all the steps provided by EE’s text I.e:

- click the link and get data from local networks (‘Airtel’)

- I am then directed to EE’s website which says I cannot connect to local data because I am connected to WiFi so to disconnect WiFi and connect to browser after a few minutes

- carried out steps above. Disconnected WiFi. Checked VPN which is also disconnected. Go back to link to connect and my browser is unable to access airtel link at all

 

please advise how to connect to data. I have tried since 5th September and failed each time. It has become very hard to communicate with family and friends and has become an inconvenience. I am unable to travel by car as I cannot use maps. 


 

2 REPLIES 2
by Grand Master
Grand Master

Re: I cannot connect to network in Seychelles

Hi @Shayer 

 

Log into your on line account and then Menu - Manage Device - make sure you have activated roaming and international calls.
Or
From the MyEE app Current Usage - Controls - activate use phone abroad and make international and premium calls

 

The roaming costs in the Seychelles can be found here.

 


Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: I cannot connect to network in Seychelles

Hi @Shayer

 

Thanks for coming here 🙂

 

Can you make calls and send texts?

 

Do you have any other networks showing in your device settings?

 

Speak soon 🙂

 

Leanne.

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