by Dougy92 Investigator
Investigator

I can't text while abroad but I can receive texts? In Italy

Believe my international bar is still in place. Don't know how to take it off .Can't text but can receive texts .Also can't call UK numbers 

2 REPLIES 2
by Dougy92 Investigator
Investigator

Re: I can't text while abroad but I can receive texts? In Italy

Hi this is still not working. I can only select 2 networks others are
forbidden and neither let me text. I can't text or call people's numbers
even if I put 0044 before it.
When I try and phone I am told calling is still barred
by
EE Employee

Re: I can't text while abroad but I can receive texts? In Italy

Hi @Dougy92 and welcome to the community.

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

iPhone: Go to Settings > Carrier and turn off Automatic. Wait until available networks appear, which might take two minutes. Tap the carrier that you want.

 

Android: Open the Settings menu >Tap More > Mobile Networks > Carrier and turn off Automatic. Wait until available networks appear, which might take two minutes. Tap the carrier that you want

 

Please, also can I get you to try and dial a friend or family member using the format of 00447********* and try using data. 

 

Can you receive calls?

 

Did this work?

 

Many thanks,

 

Lee

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