by Jmnmohamed Investigator
Investigator

I can't text or phone home

 I can't text or phone home from Netherlands even though my 4gee plan says I can.  I can't even call 150.  Please help

4 REPLIES 4
by Jmnmohamed Investigator
Investigator

Re: I can't text or phone home

...this seems to be related to call barring international calls which is set to on.  To turn off it asks for password.  Don't  have one and defaults like 0000 1111 1919 1234 don't work either.

by
EE Employee

Re: I can't text or phone home

Welcome to the Community @Jmnmohamed

 

Just need to ask you one quick question......are you a personal pay monthly customer?

 

If so I can send you a link to our Chat Team who can help remove the International Bar.

 

Look forward to hearing from you!

 

Thanks. Smiley Happy

by Jmnmohamed Investigator
Investigator

Re: I can't text or phone home

Personal pay monthly

Thanks for your reply.

Jayne
by
EE Employee

Re: I can't text or phone home

Hi @Jmnmohamed

 

Thanks for getting back to me!

 

I'll send you a Private Message with a link to our Chat Team.

 

Enjoy your time in the Netherlands!

 

Thanks - Karen. Smiley Happy

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