by Swimmermum

I can’t text or phone from Spain

In Spain, need to estate agents and can’t make text or phone! Can receive them. No chat link to EE. 

EE Community Support Team

Re: I can’t text or phone from Spain

Good Afternoon @Swimmermum


Thanks for coming here 🙂


Can you receive calls and texts?


Are you pay as you go or pay monthly?


If you are a pay monthly customer, you may need to check roaming and calling abroad is active.


You can do this by logging into your My EE account online > go to Menu > Manage Device > Roaming Abroad and also Call Abroad and Premium Rate Calls >These will show as ticked if roaming and calling abroad is activate.


If they are not showing as ticked, can you activate these?


Hope you are having a lovely time in Spain.



Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.