by townsendkaren
Visitor

I can't text or call from Spain although mobile data is working

 
2 REPLIES 2
by Grand Master
Grand Master

Re: I can't text or call from Spain although mobile data is working

@townsendkaren :

If on contract, did you activate roaming on your EE a/c before you left UK?

 

Try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

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by
EE Community Support Team

Re: I can't text or call from Spain although mobile data is working

Hi @townsendkaren

 

Welcome to the community, I hope you're having a lovely time in Spain so far. 🙂

 

Did you manage to activate those services @XRaySpeX mentioned through your My EE account?

 

Chris

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