by Djrobe
Explorer

I can't send texts when abroad in Spain

I can't seem to send texts whilst abroad. Can anyone help please?

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: I can't send texts when abroad in Spain

Hi @Djrobe

 

Thanks for joining the EE Community 🙂

 

I hope you're having an amazing time in Spain so far.

 

Please take a look at our Roaming with EE - What to do if you're having problems abroad support article. There are some handy troubleshooting tips on there to help you get fully connected.

 

Let me know how you get on.

 

Chris

 

 

5 REPLIES 5
by
EE Community Support Team
Solution

Re: I can't send texts when abroad in Spain

Hi @Djrobe

 

Thanks for joining the EE Community 🙂

 

I hope you're having an amazing time in Spain so far.

 

Please take a look at our Roaming with EE - What to do if you're having problems abroad support article. There are some handy troubleshooting tips on there to help you get fully connected.

 

Let me know how you get on.

 

Chris

 

 

by Djrobe
Explorer

Re: I can't send texts when abroad in Spain

Chris

thanks this worked but we can't send picture messages.

by
EE Community Support Team

Re: I can't send texts when abroad in Spain

Hi @Djrobe

 

Picture messages are not included in your plan and will cost 50p from abroad.

 

What kind of phone are you using?

 

Thanks

 

Richard

 

🙂

by Brilliant Contributor
Brilliant Contributor

Re: I can't send texts when abroad in Spain

@Richard_C MMS is not available on Ee within the Eu 

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by
EE Community Support Team

Re: I can't send texts when abroad in Spain

You are absolutely right @Damienw1

 

In regards to sending MMS whilst roaming this can be done, although a data bundle would have to be purchased first.

 

This is due to the automatic roaming data block.

 

Maybe try emailing the pictures or use a third party chat app.

 

Many thanks,

 

Richard

 

🙂

 

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