by Jamiebrown981
Visitor

I can’t send texts or call while I’m in France?

I’ve just landed in France and received texts from EE but I can’t phone or call?

1 REPLY 1
by
EE Community Support Team

Re: I can’t send texts or call while I’m in France?

Hi there @Jamiebrown981

 

Thanks for coming to the community.

 

If you have a pay monthly account, you may need to activate calling abroad so you can send texts and make calls in France.

 

If you log into your My EE account online and go to Menu > Manage Device >Call abroad and Premium rate calls > Is this showing as ticked?

 

If not, can you activate this setting?

 

Let me know how you get on.

 

Leanne 🙂

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