21-05-2019 10:46 PM
Where are you? Can you make calls & send texts locally?
If on contract, did you activate roaming on your EE a/c before you left UK?
Often just rebooting the phone is the simple remedy. Otherwise try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?
23-05-2019 10:17 PM
Thank you for your reply. However although data roaming was ticked it appears I turned off international use so Ee I'm formed me when I rang in so now all sorted!!!!
24-05-2019 02:08 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.