by brendamacdonald
Explorer

I can't send texts from abroad

I gor a text from ee when I arrived abroad but my texts back to UK fail?

4 REPLIES 4
by Grand Master
Grand Master

Re: I can't send texts from abroad

Where are you? Can you make calls & send texts locally?

 

If on contract, did you activate roaming on your EE a/c before you left UK?

 

Often just rebooting the phone is the simple remedy. Otherwise try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by brendamacdonald
Explorer

Re: I can't send texts from abroad

Thank you for your reply. However although data roaming was ticked it appears I turned off international use so Ee I'm formed me when I rang in so now all sorted!!!!

by
EE Community Support Team

Re: I can't send texts from abroad

Glad you're sorted @brendamacdonald

 

Enjoy the rest of your trip.

 

Chris 🙂

by Grand Master
Grand Master

Re: I can't send texts from abroad

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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