by asialo
Visitor

I can't send text messages while abroad

Hi,

I have been in a Poland since yesterday and I am unable to send text messages from my phone. I can receive them, but I can't respond. I use Samsung Galaxy Note 3.

Thank you. 

2 REPLIES 2
by Grand Master
Grand Master

Re: I can't send text messages while abroad

@asialo. Did you enable roaming on your account before leaving the UK ?  If you did are you putting 44 or +44 at the start of the number instead of the 0 ? 

by
EE Employee

Re: I can't send text messages while abroad

Hi and welcome to the Community @asialdo

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and ring using format of 00447*********

 

Please may I know if you are using an EE personal or business account?

 

Many thanks,

 

Lee​​​​​​​

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