by asialo

I can't send text messages while abroad


I have been in a Poland since yesterday and I am unable to send text messages from my phone. I can receive them, but I can't respond. I use Samsung Galaxy Note 3.

Thank you. 

by Grand Master
Grand Master

Re: I can't send text messages while abroad

@asialo. Did you enable roaming on your account before leaving the UK ?  If you did are you putting 44 or +44 at the start of the number instead of the 0 ? 

EE Employee

Re: I can't send text messages while abroad

Hi and welcome to the Community @asialdo


So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.


Please also can I get you to try and ring using format of 00447*********


Please may I know if you are using an EE personal or business account?


Many thanks,



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