by Rachelhannan
Visitor

I can’t ring out whilst in Sweden?

When I try to make any call from my phone, either to a Swedish number or a UK number, Telia blocks the call to say that my plan does not permit the call. I have tried to call EE for help but it even blocks that too.

 

Before I left to come to Sweden I asked about this in store and they said everything would work as normal for minimum 6 months of being in Sweden.

 

Please help! 

1 REPLY 1
by Grand Master
Grand Master

Re: I can’t ring out whilst in Sweden?

If on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?

Often just rebooting the phone is the simple remedy. Otherwise try logging into your MyEE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

PAYG is auto enabled for roaming. You don't & can't do the above.

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