by Deanandsheree
Visitor

I can't ring 150 from France to pay my bill it's saying calls barred

 
2 REPLIES 2
by Grand Master
Grand Master

Re: I can't ring 150 from France to pay my bill it's saying calls barred

Hi, 

 

You need to activate roaming. Turkey isn't included in any EU allowance. 

 

If you click on the + next to EE here the chat options and availability will be available. Alternatively you can use another phone to call EE CS. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Employee

Re: I can't ring 150 from France to pay my bill it's saying calls barred

Hi @Deanandsheree and welcome to the community.

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and ring using format of 00447*********

 

Also, please let me know If you are using an EE personal or business account?

 

Many thanks,

 

Lee

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