10-10-2018 12:44 PM
@stewstevie: Where arre you?
Did you activate roaming on your MyEE a/c before you left? Presumably not. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.
10-10-2018 04:18 PM
I can't send or receive texts. I can't call uk numbers either. It's an iPhone 6 I have. I received texts and calls the first day of my holiday but nothing now. It's Florida I'm staying. My phone won't even let me call EE to try get it fixed
10-10-2018 04:33 PM
10-10-2018 04:51 PM
No I just cuts me off straight away when I try to call the uk. Connected to t-mobile over here, I tried to find other networks but nothing is coming up. Do u have a US number I can call from my mobile? I just can't get through to the uk
10-10-2018 04:57 PM
You may need to activate roaming and calling abroad in your My EE account.
To do this can you log into your My EE account online and go to Menu > Manage Device > Roaming and also Call Abroad and Premium Rate.
If this is not showing as ticked, can you activate this within your My EE?
This can take up to 24 hours to update for you.
You will also have an option to chat within your My EE account if the above doesn't work for you.
Let me know how you get on.
10-10-2018 07:15 PM
Thanks for your help everyone. I turned my phone off then on again and the problem sorted it's self out lol
by Kerry83 a week ago