by ingyluv
Visitor

I can't make outgoing calls in Spain?

International roaming appear to be enabled on my phone but I need a pin to change it?

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: I can't make outgoing calls in Spain?

HI, 

@ingyluv

 

Try to call on number international format, 00447 or +447***

If you done that then Have you get this prompt response,  call to this number barred from this phone ? Then you need to remove your international call barring via live chat with ee customer advisor. 

Open this page http://ee.co.uk/help/get-in-touch

Live chat can be found underneath +EE. 

 

by
EE Employee

Re: I can't make outgoing calls in Spain?

Hi @inglyluv and welcome to the community.

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and dial a friend or family member using format of 00447*********, did this work?

 

Also, please let me know If you are using an EE personal or business account as I may be able to assist with our live chat service?

 

Many thanks,

 

Lee

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