28-07-2019 09:39 PM
I have travelled to Ireland a few times recently. Each time I can’t make outgoing calls on my phone which is an apple iPhone 6s. When I get back to the UK customer Services on 150 say that there isn’t a problem with my settings, advised to find a network manually rather than automatic. But I still can’t make outgoing calls
28-07-2019 09:44 PM
If on contract, did you activate roaming on your EE a/c before you left UK?
Often just rebooting the phone is the simple remedy. Otherwise try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?
29-07-2019 06:13 PM