by andrewthomas6
Explorer

I can't make international calls from my phone whilst in Greece, data works OK.

I can't call back to the UK from Greece but data works fine. When I ring a UK number I get a recorded message saying I can't make calls from this number. Is it something to-do with call barring? I don't know the password (and didn't set one in the first place) to reset it.

 

V annoyed, I'd like to use my EU roaming!

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: I can't make international calls from my phone whilst in Greece, data works

Hi @andrewthomas6,

 

Welcome to the EE Community.

 

Yes, you must have an international calling bar on your account.

 

Please visit our get in touch page where you can chat with customer services online.

 

They'll make sure it's removed for you.

 

Thanks

 

James​​​​​​​

3 REPLIES 3
by
EE Community Support Team
Solution

Re: I can't make international calls from my phone whilst in Greece, data works

Hi @andrewthomas6,

 

Welcome to the EE Community.

 

Yes, you must have an international calling bar on your account.

 

Please visit our get in touch page where you can chat with customer services online.

 

They'll make sure it's removed for you.

 

Thanks

 

James​​​​​​​

by andrewthomas6
Explorer

Re: I can't make international calls from my phone whilst in Greece, data works

Thanks James, all sorted!

by
EE Employee

Re: I can't make international calls from my phone whilst in Greece, data works

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