by Ania89
Visitor

I can't make calls while I'm on holiday in poland

I'm currently on holiday in poland and I cant make calls in to uk as my calls are blocked ! Can you check this ? I have Romaing on so where is problem ?

2 REPLIES 2
by Grand Master
Grand Master

Re: I can't make calls while I'm on holiday in poland

Hi @Ania89 

 

You haven't activated international calls. It's under your online profile -manage devices. 

 

You can then make calls.

 

Thanks




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by
EE Community Support Team

Re: I can't make calls while I'm on holiday in poland

Morning @Ania89

 

Thanks for coming to the community.

 

Have you been able to check you My EE account as @Northerner  has advised?

 

You can check this by logging into your My EE account online and go to Menu > Manage Device > Call abroad and Premium rate calls > This will show as ticked if you're set up for making calls when abroad.

 

Are you able to activate this setting?

 

Leanne 🙂

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