08-08-2019 05:35 AM
I'm currently on holiday in poland and I cant make calls in to uk as my calls are blocked ! Can you check this ? I have Romaing on so where is problem ?
08-08-2019 06:14 AM
You haven't activated international calls. It's under your online profile -manage devices.
You can then make calls.
08-08-2019 09:38 AM - edited 08-08-2019 12:21 PM
Thanks for coming to the community.
Have you been able to check you My EE account as @Northerner has advised?
You can check this by logging into your My EE account online and go to Menu > Manage Device > Call abroad and Premium rate calls > This will show as ticked if you're set up for making calls when abroad.
Are you able to activate this setting?