by acemeek
Explorer

I can't make calls or texts from Italy

I am in Rome and I can't make any calls home or send texts.   Cant call 150 because international call barring is turned on.  Cant turn it off as dont know password.

Not good EE. 

Help required

3 REPLIES 3
by
EE Employee

Re: I can't make calls or texts from Italy

Hi @acemeek and welcome to the Community,

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and ring using format of 00447*********

 

Also If you are using an EE personal or business account?

 

Many thanks,

 

Lee

by acemeek
Explorer

Re: I can't make calls or texts from Italy

I used a different network and used 09447.... Worked. Thanks

Sent from Yahoo Mail on Android
by
EE Community Support Team

Re: I can't make calls or texts from Italy

Great news @acemeek Smiley Happy

 

Thanks for letting us know.

 

- James

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