14-08-2019 04:30 PM
I can use data, recieve calls + texts, but can not make calls or send texts in greece have tried everything via device and ee account and all online device!
14-08-2019 04:42 PM
@Smithy73 : If on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?
Often just rebooting the phone is the simple remedy. Otherwise try logging into your MyEE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?
PAYG is auto enabled for roaming. You don't & can't do the above.
14-08-2019 06:44 PM - edited 14-08-2019 06:48 PM
Welcome to the community, I hope you're having a brilliant time in Greece. 🙂
Sounds like it could be what @XRaySpeX said. Were you able to set up your roaming and international calls through your My EE account?
You could also try manually selecting a different network:
|iPhone||Settings > Mobile Data > Network Selection > Turn off Automatic|
|Android||Settings > More Networks > Mobile Networks > Network Operators > Tap OK|
|Windows||Windows – Settings > Mobile Network > Network Selection > Tap on start manual search|
Let me know how you're getting on.
15-08-2019 08:53 AM
15-08-2019 11:20 AM
You'll need to call EE to unblock it.