by Crouch
Visitor

I can’t make calls from abroad to uk?

 
2 REPLIES 2
by Grand Master
Grand Master

Re: I can’t make calls from abroad to uk?

If on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?

Often just rebooting the phone is the simple remedy. Otherwise try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

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by
EE Community Support Team

Re: I can’t make calls from abroad to uk?

Hi @Crouch.

 

Welcome to the community 🙂

 

Let us know if you manage to activate roaming and premium rate calls in your My EE Account.

 

Do you get an error message or error tone when you try to call?

 

Jon

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