by Lynneruddick Investigator
Investigator

I can't make calls from abroad and the message says to call customer services

I can't make calls from abroad despite my payment plan saying it's free. Can you help? I am unable to call customer services. Thanks!

4 REPLIES 4
by Lynneruddick Investigator
Investigator

I can't make calls from abroad and the message says to call customer services

 
by
EE Community Support Team

Re: I can't make calls from abroad and the message says to call customer service

Hello there @Lynneruddick

 

Thanks for coming here.

 

Is the account on an EE personal contract?

 

Also can you receive calls and texts?

 

I hope to hear back from you soon 🙂

by Lynneruddick Investigator
Investigator

Re: I can't make calls from abroad and the message says to call customer service

Hi it's a personal EE account. I can't receive or make calls or texts.
Thanks,
Lynne
by
EE Community Support Team

Re: I can't make calls from abroad and the message says to call customer service

Thanks @Lynneruddick.

 

I have sent you a private message on here.

 

This has a link to our chat team who can look into this for you.

 

Have a lovely time 🙂

 

 

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