01-06-2017 07:20 PM
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
Please also can I get you to try and ring using format of 00447*********
Also, please let me know If you are using an EE personal or business account?
01-06-2017 07:26 PM
thanks for coming back to me so quickly.
it doesn't find any other networks, it currently shows me on Orange with 4G.
It's a personal account.
01-06-2017 07:28 PM
No problems @Farchi86
As the suggestions have not worked, please pop to the live chat link.
This can be found in your Private Messages.
Our customer service team will be able to assist with your issue.
The link will be active from now till 8pm (UK TIME).
Let me know how you get on.
by Kerry83 a week ago