by Greg4
Explorer

I can’t make any calls back to the Uk as my phone is barred

I cannot access ‘lets chat’ or make a call to EE to remove international call barring. 

Please help

3 REPLIES 3
by
EE Community Support Team

Re: I can’t make any calls back to the Uk as my phone is barred

Good Afternoon @Greg4

 

Thanks for coming to the community. 

 

You can remove the bar by logging in to your My EE and following these steps:

 

Menu > Manage device > Ensure both Roaming and Calling abroad are ticked. 

 

Please let me know how you get on. 

 

Katie 🙂

by Greg4
Explorer

Re: I can’t make any calls back to the Uk as my phone is barred

Hi Katie,
Call abroad and premium rate are blocked. But can’t change it online.
Greg
by
EE Community Support Team

Re: I can’t make any calls back to the Uk as my phone is barred

Thanks for confirming this @Greg4

 

When you log into your My EE account the 'let's chat' option should appear when an agent is available. 

 

Please let me know if this still does not appear. 

 

Katie 🙂

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