22-08-2019 07:55 PM
Help! How can I get my phone to get service to turkcell? It’s been working fine and just gone off? I’m stuck in turkey and my daughter is unwel and have to ring travel insurance
please can someone help
22-08-2019 08:14 PM - edited 22-08-2019 08:16 PM
Log into your online account and then menu - Manage device, make sure you have activated roaming and international calls.
From the MyEE app current usage - controls, activate use phone abroad and make international and premium calls
Roaming costs for Turkey can be found here.
22-08-2019 08:23 PM
23-08-2019 07:50 AM
Good Morning @Fayerogers2629.
I am sorry to hear your daughter is not very well.
Are you able to manually select another network? you can do this by following these steps: