by Fkinga91
Explorer

I can't call uk numbers from hungary. I need live help

I have EE contract. When I'm on holiday in hungary I can't call any uk numbers. I need help ASAP

4 REPLIES 4
by Grand Master
Grand Master

Re: I can't call uk numbers from hungary. I need live help

@Fkinga91   Login into your online account and enable international premium rate numbers.  

by Brilliant Contributor
Brilliant Contributor

Re: I can't call uk numbers from hungary. I need live help

Hello @Fkinga91

 

Thank you for taking the time to post today and welcome to the Community. Smiley Happy

 

If you log into your MyEE account and go to Menu > Manage Device > User Controls, you'll be able to enable "International and Premium Calls", once you've activated these options, you will need to restart your device.

 

I hope this helps. Smiley Happy

by Fkinga91
Explorer

Re: I can't call uk numbers from hungary. I need live help

Hy, thanks but still can't find this options.
by
EE Community Support Team

Re: I can't call uk numbers from hungary. I need live help

Hi @Fkinga91,

 

Welcome to the EE Community.

 

What options do you see under 'Manage device' in My EE?

 

Thanks

 

James

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