by MichaelHann

I can't call the UK from the US

I am in the US, but can't call the UK. I have the Travel roaming pack at £4.80 a day, but can't call home. How can get this sorted? Thanks.

by Grand Master
Grand Master

Re: I can't call the UK from the US

Did you activate roaming on your MyEE a/c before you left? Presumably not. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by Ace Contributor
Ace Contributor

Re: I can't call the UK from the US

Also, the £4.80 add-on is just for data?


It's the World Select Talk and Text add-on for £6 that includes calls?

EE Community Support Team

Re: I can't call the UK from the US

Hello there @MichaelHann


Thanks for coming to the community.


Can you receive calls and texts?


Are you with us on pay monthly or pay as you go?


Thanks, Leanne.

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