by MichaelHann
Visitor

I can't call the UK from the US

I am in the US, but can't call the UK. I have the Travel roaming pack at £4.80 a day, but can't call home. How can get this sorted? Thanks.

3 REPLIES 3
by Grand Master
Grand Master

Re: I can't call the UK from the US

Did you activate roaming on your MyEE a/c before you left? Presumably not. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.

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by Ace Contributor
Ace Contributor

Re: I can't call the UK from the US

Also, the £4.80 add-on is just for data?

 

It's the World Select Talk and Text add-on for £6 that includes calls?

by
EE Community Support Team

Re: I can't call the UK from the US

Hello there @MichaelHann

 

Thanks for coming to the community.

 

Can you receive calls and texts?

 

Are you with us on pay monthly or pay as you go?

 

Thanks, Leanne.

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