21-09-2017 03:14 PM
I am currently in Germany. I can't make calls or texts back to the UK. I also can't call or text 150 to fix this. How do I get this working?
21-09-2017 05:01 PM
Thanks for confirming @pusinelliaa
In this case our customer services team will be able to help remove the international bars.
I recommend logging into your My EE account on your phone's browser (not the app) or a computer.
Once you're logged in, a chat window will pop up when an advisor is available.
If you can't get in contact with chat, please get in touch from an alternative phone.
Hope you have a great time 🙂