by andycaterer Investigator
Investigator

I can’t call from the usa

 
6 REPLIES 6
by Grand Master
Grand Master

Re: I can’t call from the usa

@andycaterer  Login to your online EE account and enable international and premium rate numbers. 

by
EE Community Support Team

Re: I can’t call from the usa

Good Morning @andycaterer

 

Welcome to the community. 

 

I hope you're having a lovely time in the United States. 

 

Have you been able to follow the great advice from @Chris_B

 

You can find this by logging in to your My EE account and selecting Menu > Manage device. 

 

Let us know how you get on 🙂

 

Katie.

by andycaterer Investigator
Investigator

Re: I can’t call from the usa

Hi Katie. Great thanks. I checked my settings as per Chris’s suggestion and they are all ok. I have been in touch with EE via twitter, so hopefully get this resolved now

by
EE Community Support Team

Re: I can’t call from the usa

Hi @andycaterer

 

What network are you currently connected to? 

 

Have you tried connecting to a different network?

 

What handset are you using? 

 

Katie 🙂

by andycaterer Investigator
Investigator

Re: I can’t call from the usa

All sorted Katie thx. Just did a hard reset on my iphone7 and job done. Have a great day 😀

by
EE Community Support Team

Re: I can’t call from the usa

Great to hear @andycaterer

 

Thanks for keeping us posted. Enjoy the rest of your time in the USA 🙂

 

Katie.

 

 

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