by Shazza59
New Member

I am unable to make calls in USA

 
2 REPLIES 2
by Grand Master
Grand Master

Re: I am unable to make calls in USA

@Shazza59 : If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?

 

Often just rebooting the phone is the simple remedy. Otherwise try logging into your MyEE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

 

PAYG is auto enabled for roaming. You don't need to & can't do any of the above.

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by
EE Community Support Team

Re: I am unable to make calls in USA

Hi @Shazza59

 

Welcome to the community, I hope you're having a fantastic time in the USA so far.

 

Has following the advice above helped you get connected?

 

If you're still having problems, please try a manual network search:

 

Device type Actions
iPhone Settings > Mobile Data > Network Selection > Turn off Automatic
Android Settings > More Networks > Mobile Networks > Network Operators > Tap OK
Windows Settings > Mobile Network > Network Selection > Tap on start manual search


Chris

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