I a I am overseas so can't call the numbers to get my account unblocked. Email request form requires an account number which is on a bill at home.
Hi @Njd and welcome to the community.
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
Please also can I get you to try and dial a friend or family member using format of 00447*********, did this work?
Also, please let me know If you are using an EE personal or business account as I may be able to assist with our live chat service?
One of these options may help you find the answers you need.
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