by Gilldobry
New Member

I am on holiday in Tenerife just now but can't text or make calls. I'm on 4GEE

I'm on holiday in Tenerife just now and can't text or make calls. I'm on 4GEE so I thought it would work automatically. Any ideas?

1 REPLY 1
by
EE Employee

Re: I am on holiday in Tenerife just now but can't text or make calls. I'm on 4G

Hi and welcome to the Community @Gilldobry

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and ring using 0044.

 

If these do not work, please let me know if you are using an EE personal or business account.

 

Many thanks,

 

Lee​​​​​​​

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