by Ryd67
Explorer

I am on holiday in Malta and I am unable to send text messages. Can you help.

 
2 REPLIES 2
by Profile closed
Not applicable

Re: I am on holiday in Malta and I am unable to send text messages. Can you help

Hello @Ryd67 has roaming been enabled on your account? You can check by logging in to your MY EE account online and navigating to MY EE>Manage device:

 

https://id.ee.co.uk/id/login

 

If so what phone do you have? try restarting it and/or performing a manual network search to see if any other roaming networks are available. 🙂

by
EE Employee

Re: I am on holiday in Malta and I am unable to send text messages. Can you help

Hi @Ryd67 and welcome to the community.

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and dial a friend or family member using format of 00447*********, did this work?

 

Also, please let me know If you are using an EE personal or business account?

 

Many thanks,

 

Lee​​​​​​​

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