07-06-2017 04:58 PM
I don't know why I can't make calls or send texts, I am in Cyprus but I bought a Europass and have 'data'?
07-06-2017 05:02 PM
Hi @somerholl and welcome to the community.
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
Please also can I get you to try and dial a friend or family member using format of 00447*********, did this work?
Also, please let me know If you are using an EE personal or business account?
07-06-2017 05:22 PM
Did you activate roaming on your MyEE a/c before you left? Presumably not. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.