by Barbara6
New Member

I am in turkey and I reached my cap and some services are not available

 
2 REPLIES 2
by Grand Master
Grand Master

Re: I am in turkey and I reached my cap and some services are not available

@Barbara6   That’s because you’ve reached the limit set on your account.  You can not use your allowances while in Turkey so your bill is going to have extra charges on it.  

by
EE Community Support Team

Re: I am in turkey and I reached my cap and some services are not available

Hi @Barbara6


Welcome to the community.

 

I see @Chris_B has explained why you may have hit your limit. Any chargeable services will be restricted whilst your cap is in place.

 

Is there a specific service you're trying to use?

 

Chris

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