by Shazzab55
Visitor

I am in the USA. Bought pack from cust svs. However not working.

In usa. Contacted Ee before leaving to buy pack. However this is not working was an anytime pack advised.  When at seeing my mum in law who is with us she has worldwide. Therefore costing us additional money 

What can be done

1 REPLY 1
by
EE Employee

Re: I am in the USA. Bought pack from cust svs. However not working.

Hi @Shazzab55 and welcome to the Community.

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and ring using 0044.

 

If these do not work, please let me know if you are using an EE personal or business account.

 

Many thanks,

 

Lee

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