31-05-2017 09:26 AM
I can't make callsure back to the UK from tenerife...but I can send and receive text and receive calls?
31-05-2017 09:56 AM
Good morning @Davemcfc
Welcome to community
I hope you are having a great time in Tenerife and the weather is beautiful.
Can you call and text anywhere else?
Have you got the international dialing code input before making calls?
I'd advise a quick look at our Roaming with EE - What to do if you're having problems abroad post.
This should tell you exactly what you need to do.
Best of luck and happy holidays.
31-05-2017 10:27 AM