by Ro-198330
New Member

I am in greece and my data is not working

I am in greece but the data is not working although data roaming is included in my plan

1 REPLY 1
by
EE Community Support Team

Re: I am in greece and my data is not working

Good Afternoon @Ro-198330.

 

Thanks for coming to the community, I hope you're having a great time in Greece.

 

Did you activate roaming before you left the UK? if not, don't worry you can follow the steps below to set it up:

Log in to your My EE > Menu > Manage device > Ensure both Roaming and Calling abroad are ticked.

 

If this still does not work, please try a manual network selection by following these steps:

 

iPhone – Settings > Mobile Data > Network Selection > Turn off Automatic

 

Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK

 

Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Speak soon,

 

Katie 🙂

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