by Ro-198330
New Member

I am in greece and my data is not working

I am in greece but the data is not working although data roaming is included in my plan

EE Community Support Team

Re: I am in greece and my data is not working

Good Afternoon @Ro-198330.


Thanks for coming to the community, I hope you're having a great time in Greece.


Did you activate roaming before you left the UK? if not, don't worry you can follow the steps below to set it up:

Log in to your My EE > Menu > Manage device > Ensure both Roaming and Calling abroad are ticked.


If this still does not work, please try a manual network selection by following these steps:


iPhone – Settings > Mobile Data > Network Selection > Turn off Automatic


Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK


Windows – Settings > Mobile Network > Network Selection > Tap on start manual search


Speak soon,


Katie 🙂

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