13-08-2019 10:44 AM
If on contract, try logging into your My EE account online & go to Menu / Manage Device / Roaming Abroad and also Call Abroad and Premium rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?
PAYG is auto enabled for roaming. You don't & can't do the above.
13-08-2019 01:00 PM
Thanks for this. It is already activated on my account. When I go to activate roaming on my galaxyA7 it shows in the options but will not allow me to activate it. It is not in bold and does not give the option to activate. I hope you can help. Jon