by Kay96
New Member

I am in Spain I cannot send text messages

I’m on holiday in Spain, I can receive messages but when I try to send a message it won’t go through 

2 REPLIES 2
by Grand Master
Grand Master

Re: I am in Spain I cannot send text messages

Hi @Kay96 

 

Log into your on line account and then Menu - Manage Device - make sure you have activated roaming and international calls.
Or
From the MyEE app Current Usage - Controls - activate use phone abroad and make international and premium calls

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: I am in Spain I cannot send text messages

Hi @Kay96 

 

Thanks for posting.

 

Are you with us on pay as you go or pay monthly?

 

If you have a pay monthly account, can you try the steps @Northerner has advised and let us know how you get on?

 

Speak soon 🙂

 

Leanne.

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