15-03-2018 09:43 PM
Can anyone help. I have no service on my mobile in Rome. Before I left I text 150 and it said I was set up. Is there something I have to turn on my phone?
15-03-2018 10:07 PM
Did you activate roaming on your MyEE a/c before you left? Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.
16-03-2018 08:56 AM - edited 16-03-2018 08:57 AM
Welcome to the community, I hope you're having a brilliant time in Italy so far. 🙂
Please try the troubleshooting steps below:-
Try re-booting your device
Try turning 4G off in ‘settings’
Perform a manual network search:-
Please let me know if any of that works.