by Banne
Explorer

I am in Prague and my phone won't make any calls or send texts - only wifi?

 
3 REPLIES 3
by
EE Employee

Re: I am in Prague and my phone won't make any calls or send texts - only wifi?

Hi and welcome to the Community @Banne

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and ring using 0044.

 

If these do not work, please let me know if you are using an EE personal or business account.

 

Many thanks,

 

Lee

by Banne
Explorer

Re: I am in Prague and my phone won't make any calls or send texts - only wifi?

Hi Lee,

 

my phone won't let me do either or your suggestions. I am using a personal account.

 

thank you 

by
EE Employee

Re: I am in Prague and my phone won't make any calls or send texts - only wifi?

Hi @Banne

 

As the suggestions have not worked, please pop to the live chat link.

 

This can be found on our Get in touch page, under the EE drop down menu.

 

The link will be active from now till 9pm (UK TIME).

 

Let me know how you get on and enjoy your time in Prague.

 

Many thanks,

 

Lee

 

Let's get started

Join the EE Community to ask, answer, learn and share.