15-03-2017 01:44 PM
Hi and welcome to the Community @Banne
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
Please also can I get you to try and ring using 0044.
If these do not work, please let me know if you are using an EE personal or business account.
15-03-2017 01:47 PM
my phone won't let me do either or your suggestions. I am using a personal account.
15-03-2017 01:53 PM - edited 15-03-2017 01:54 PM
As the suggestions have not worked, please pop to the live chat link.
This can be found on our Get in touch page, under the EE drop down menu.
The link will be active from now till 9pm (UK TIME).
Let me know how you get on and enjoy your time in Prague.