by Pups Investigator
Investigator

I am in Portugal and My phone wont connect. I never done the roaming message lef

 
1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: I am in Portugal and My phone wont connect. I never done the roaming message

No problem @Pups

 

All the best 🙂

8 REPLIES 8
by Grand Master
Grand Master

Re: I am in Portugal and My phone wont connect. I never done the roaming message

You may still be able to set up roaming in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.

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by
EE Community Support Team

Re: I am in Portugal and My phone wont connect. I never done the roaming message

Good Afternoon @Pups

 

Thanks for coming to the community.

 

Are you able to receive calls and texts?

 

Are you with us on a pay monthly account?

 

Speak soon. Leanne 🙂

by Pups Investigator
Investigator

Re: I am in Portugal and My phone wont connect. I never done the roaming message

Not getting tx, message or able to phone. I have a contract phone.

Sent from my iPhone
by
EE Community Support Team

Re: I am in Portugal and My phone wont connect. I never done the roaming message

Hello @Pups

 

Thanks for coming back to me.

 

Can you try and select a network on your phone?

 

  • iPhone – Settings > Carrier > Toggle Automatic OFF

 

  • Android – Settings > More Networks > Mobile Networks > Network Operators > Tap OK

 

  • Windows – Settings > Mobile Network > Network Selection > Tap on start manual search

 

Let me know how you get on 🙂

by Pups Investigator
Investigator

Re: I am in Portugal and My phone wont connect. I never done the roaming message

Hi
Thanks for that I am now back in the techno world!!!! 👍👍😄

Sent from my iPhone
by
EE Community Support Team

Re: I am in Portugal and My phone wont connect. I never done the roaming message

Brilliant @Pups

 

That's great news.

 

Have a lovely time 🙂

by Pups Investigator
Investigator

Re: I am in Portugal and My phone wont connect. I never done the roaming message

Thank you Leane, will do .
Cheers👍👍
Pups x

Sent from my iPhone
by
EE Community Support Team
Solution

Re: I am in Portugal and My phone wont connect. I never done the roaming message

No problem @Pups

 

All the best 🙂

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