by Jptm
Explorer

I am in NZ and on payg. I can't make or receive calls. Only texts.

I am on holiday in NZ on payg and automatically connected to Spark NZ. I can't make or receive calls only texts. I can't  contact help via my ee. Any help appreciated

2 REPLIES 2
by Jptm
Explorer

Re: I am in NZ and on payg. I can't make or receive calls. Only texts.

Thanks for your reply. Yes I have credit on my account and have always been
able to make calls on previous visits.
by Ace Contributor
Ace Contributor

Re: I am in NZ and on payg. I can't make or receive calls. Only texts.

Hi @Jptm

Do you have credit in your pay as you go account. 

You need credit to make or receive a call if you are NZ.

If you have a pay as you go pack that will only work in the UK and Europe. 

Thanks 

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