by StephenPotts
New Member

I am in Italy. How do I unblock outgoing calls?

I am Italy. Whenever I try to make a call I get an automated message saying outgoing calls are blocked. I have tried to manually select a network but none of the carriers that I have access to (TIM and WIND) work. Any suggestions? Thanks 

2 REPLIES 2
by Grand Master
Grand Master

Re: I am in Italy. How do I unblock outgoing calls?

Hi @StephenPotts

 

Try logging in to your online account and activating roaming and international calls.

 

Also make sure roaming is activated on your phone under network settings.

 

Thanks




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by
EE Community Support Team

Re: I am in Italy. How do I unblock outgoing calls?

Hi @StephenPotts

 

Welcome to the community, I hope you're having a brilliant time in Italy so far. 😄

 

I recommend logging into your My EE account and checking your roaming and international calling status, as suggested by @Northerner. 🙂

 

Find it under Menu > Manage Device

 

Let us know how you're getting on.

 

Chris

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