by Jenbell91
New Member

I am in Greece and can’t make calls or texts

I am in Greece and my 4g is working but I can’t make calls or send text messages 

2 REPLIES 2
by Grand Master
Grand Master

Re: I am in Greece and can’t make calls or texts

Hi @Jenbell91 

 

Log into your online account and then menu - Manage device, make sure you have activated roaming and international calls.

Or

From the MyEE app current usage - controls, activate use phone abroad and make international and premium calls

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: I am in Greece and can’t make calls or texts

Good Morning @Jenbell91

 

Hope you are having a great time in Greece 🙂

 

If everything that @Northerner mentioned is all already set up, or if it still isn't working after, please try manually selecting a different available network:

 

 

  • iPhone > Settings > Mobile Data > Network Selection > Turn off Automatic

 

  • Android > Settings > More Networks > Mobile Networks > Network Operators > Tap OK

 

  • Windows > Settings > Mobile Network > Network Selection > Tap on start manual search

 

Let us know how you're getting on 🙂

 

Leanne.

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.