by RoyGask
New Member

I am in Greece. A new user to EE and find I cannot see txts or make phone calls

I am in Greece. New to EE now

 Find I cannot sent txts or make telephone calls. Any advise other than go back to vodaphone

2 REPLIES 2
by Grand Master
Grand Master

Re: I am in Greece. A new user to EE and find I cannot see txts or make phone ca

Hi @RoyGask 

 

Are you a pay monthly customer? Did you activate roaming?

 

Log into your on line account and then Menu - Manage Device - make sure you have activated roaming and international calls.
Or
From the MyEE app Current Usage - Controls - activate use phone abroad and make international and premium calls

Thanks




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by
EE Community Support Team

Re: I am in Greece. A new user to EE and find I cannot see txts or make phone ca

Hi @RoyGask.

 

Welcome to the community.

 

Have you managed to activate roaming and international calls in your My EE Account?

 

Let us know if you need any further help.

 

Jon

 

 

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